> ## Documentation Index
> Fetch the complete documentation index at: https://docs.miona.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Categories

> Create and assign ticket categories to panels for organized support.

Each ticket panel must have at least one assigned **category** to work properly. A category defines where the ticket channels will be created and helps keep your support system organized.

You can assign multiple categories to a single panel, giving users options to choose from when opening a ticket.

<Frame>
  <img src="https://mintcdn.com/miona/T-Ii_MvXcsOpaOcQ/images/tickets/example-category.png?fit=max&auto=format&n=T-Ii_MvXcsOpaOcQ&q=85&s=16bfc06ca2c229b3f04e25abf62a3340" alt="Example category panel" width="662" height="239" data-path="images/tickets/example-category.png" />
</Frame>

<Warning>
  Question Panels do not support categories.
</Warning>

## 🛠️ Adding a Ticket Category

To add a new category to a panel, use the command below:

```sh theme={null}
/tickets categories add <panel> <category>
```

After running this command, a form will appear where you can provide:

* **Name** of the category
* **Description**
* **Emoji**

Once submitted, the category will be added to the selected panel!

<Note>
  Need to display your panel? Use:

  ```sh theme={null}
  /tickets send-panel <panel> <channel>
  ```
</Note>

## ✏️ Editing a Ticket Category

To modify a category's details, run:

```sh theme={null}
/tickets categories edit <panel> <category>
```

## ❌ Removing a Ticket Category

To remove an existing category from a panel, use:

```sh theme={null}
/tickets categories remove <panel> <category>
```

## 📄 Listing All Categories

To view all categories assigned to a panel, run:

```sh theme={null}
/tickets categories list <panel>
```