> ## Documentation Index
> Fetch the complete documentation index at: https://docs.miona.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Questions

> Create ticket panels with custom questions.

## ✨ Overview

This feature allows you to create ticket panels that include **custom questions** users must answer before a ticket is created. Their responses will be included in the initial ticket message, providing context right from the start.

<Frame>
  <img src="https://mintcdn.com/miona/T-Ii_MvXcsOpaOcQ/images/tickets/example-question.png?fit=max&auto=format&n=T-Ii_MvXcsOpaOcQ&q=85&s=60dd0c77f6b608e5bbffed575837e40c" alt="Example questions form" width="621" height="497" data-path="images/tickets/example-question.png" />
</Frame>

***

## 🎛️ Creating a Panel with Questions

To begin, you'll need to create a **Panel with Questions**. Only this panel type supports adding custom questions.

```sh theme={null}
/tickets create-panel <name> <type:Panel with questions>
```

Once created, you'll be prompted to:

* Choose a default category where the tickets will be created
* Add your custom questions

<Warning>
  Each panel can contain **1 to 5 questions**. At least **1 question** is required for the panel to function.
</Warning>

<Frame>
  <img src="https://mintcdn.com/miona/T-Ii_MvXcsOpaOcQ/images/tickets/example-selecting-default-category-prompt.png?fit=max&auto=format&n=T-Ii_MvXcsOpaOcQ&q=85&s=1f9a83f2fb8acfb0298de429634ed826" alt="Example selecting default category" width="770" height="334" data-path="images/tickets/example-selecting-default-category-prompt.png" />
</Frame>

When prompted for default category, you have up to **5 minutes** to select a category channel where ticket channels will be created.
If you don't select a category within this time, the panel will be automatically deleted.

***

## 📤 Sending the Panel to a Channel

After setting up your panel and questions, make sure to send the panel to a specific channel so users can interact with it:

```sh theme={null}
/tickets send-panel <name> <channel>
```

<Note>
  Need help sending your panel? Check out the [Panel Setup Guide](/tickets/panel) for detailed instructions.
</Note>

<Frame>
  <img src="https://mintcdn.com/miona/T-Ii_MvXcsOpaOcQ/images/tickets/example-questioncreated.png?fit=max&auto=format&n=T-Ii_MvXcsOpaOcQ&q=85&s=2b6aab2f8ac529fc4063961fb748a760" alt="Example questions created" width="714" height="492" data-path="images/tickets/example-questioncreated.png" />
</Frame>

***

## ⚙️ Managing Panel Questions

### ➕ Add a Question

To add a new question to your panel:

```sh theme={null}
/tickets questions add <panel>
```

<Warning>
  Each panel can contain **1 to 5 questions**. At least **1 question** is required for the panel to function.
</Warning>

***

### ➖ Remove a Question

To remove a specific question from a panel:

```sh theme={null}
/tickets questions remove <panel> <question>
```

***

### ✏️ Edit a Question

To modify an existing question:

```sh theme={null}
/tickets questions edit <panel> <question>
```

***

### 📋 List All Questions

To view all the questions currently assigned to a panel:

```sh theme={null}
/tickets questions list <panel>
```

***

✅ You're all set! Enjoy your fully customizable ticketing system.