✨ Overview

This feature allows you to create ticket panels that include custom questions users must answer before a ticket is created. Their responses will be included in the initial ticket message, providing context right from the start.


πŸŽ›οΈ Creating a Panel with Questions

To begin, you’ll need to create a Panel with Questions. Only this panel type supports adding custom questions.

/tickets create-panel <name> <type:Panel with questions>

Once created, you’ll be prompted to:

  • Choose a default category where the tickets will be created
  • Add your custom questions

Each panel can contain 1 to 5 questions. At least 1 question is required for the panel to function.

When prompted for default category, you have up to 5 minutes to select a category channel where ticket channels will be created. If you don’t select a category within this time, the panel will be automatically deleted.


πŸ“€ Sending the Panel to a Channel

After setting up your panel and questions, make sure to send the panel to a specific channel so users can interact with it:

/tickets send-panel <name> <channel>

Need help sending your panel? Check out the Panel Setup Guide for detailed instructions.


βš™οΈ Managing Panel Questions

βž• Add a Question

To add a new question to your panel:

/tickets questions add <panel>

Each panel can contain 1 to 5 questions. At least 1 question is required for the panel to function.


βž– Remove a Question

To remove a specific question from a panel:

/tickets questions remove <panel> <question>

✏️ Edit a Question

To modify an existing question:

/tickets questions edit <panel> <question>

πŸ“‹ List All Questions

To view all the questions currently assigned to a panel:

/tickets questions list <panel>

βœ… You’re all set! Enjoy your fully customizable ticketing system.

✨ Overview

This feature allows you to create ticket panels that include custom questions users must answer before a ticket is created. Their responses will be included in the initial ticket message, providing context right from the start.


πŸŽ›οΈ Creating a Panel with Questions

To begin, you’ll need to create a Panel with Questions. Only this panel type supports adding custom questions.

/tickets create-panel <name> <type:Panel with questions>

Once created, you’ll be prompted to:

  • Choose a default category where the tickets will be created
  • Add your custom questions

Each panel can contain 1 to 5 questions. At least 1 question is required for the panel to function.

When prompted for default category, you have up to 5 minutes to select a category channel where ticket channels will be created. If you don’t select a category within this time, the panel will be automatically deleted.


πŸ“€ Sending the Panel to a Channel

After setting up your panel and questions, make sure to send the panel to a specific channel so users can interact with it:

/tickets send-panel <name> <channel>

Need help sending your panel? Check out the Panel Setup Guide for detailed instructions.


βš™οΈ Managing Panel Questions

βž• Add a Question

To add a new question to your panel:

/tickets questions add <panel>

Each panel can contain 1 to 5 questions. At least 1 question is required for the panel to function.


βž– Remove a Question

To remove a specific question from a panel:

/tickets questions remove <panel> <question>

✏️ Edit a Question

To modify an existing question:

/tickets questions edit <panel> <question>

πŸ“‹ List All Questions

To view all the questions currently assigned to a panel:

/tickets questions list <panel>

βœ… You’re all set! Enjoy your fully customizable ticketing system.