Questions
Create and assign questions to a panel.
This feature allows you to set up custom questions that users must answer before creating a ticket. The questions and their responses will be included in the initial ticket creation message.
To set up a ticket panel with questions, you first need to create a Panel with Questions, as only this panel type supports questions.
After running the command above you will have to choose a default category for tickets to be created in, and add some questions.
A panel can have up to 5 questions, with at least 1 question required for the panel to function.
After setting up your panel and its questions make sure to send your panel to a channel! Please take a look at this guide for more info.
You’ve successfully setup a panel with questions! Have a cup of tea.
How can I add a question to the panel?
You can add questions to a panel using the following command:
How can I remove a question from the panel?
You can remove a question from the panel using this command:
How can I edit a question?
To edit an existing question, use the command below:
How can I see a list of all the questions for the panel?
You can view a list of all questions assigned to a panel with this command: